Q8. What happens if Carver misses a critical regulatory update—what is the liability position?

Carver applies commercially reasonable efforts to provide comprehensive coverage of 1,000+ regulatory sources continuously, with 99.9%+ uptime. The service agreement is clear that comprehensive global coverage cannot be guaranteed absolutely—regulatory publishing is decentralised, and some edge-case sources will occasionally be delayed or missed. The liability framework follows standard B2B SaaS terms: is not liable for indirect or consequential damages, including regulatory fines. Your organisation retains full regulatory compliance responsibility. If a missed update is identified, it should be reported immediately—root cause analysis and coverage improvement are standard responses.