Support & Operations

Q2. What happens if a Carver system issue causes us to miss a critical regulatory alert?

Carver maintains 99.9%+ platform uptime with redundant monitoring infrastructure. In the rare event of a system issue causing missed coverage, customers are notified immediately and receive retroactive analysis of the affected period. Critically, Carver is an intelligence tool that augments your compliance function—it does not replace organisational responsibility for regulatory obligations. Your compliance team's processes should not depend on a single intelligence source as the sole detection mechanism for any critical regulatory category.

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